Contact Events trigger
Summary Requested
AI conversation summary is requested
Starts a workflow when this happens.
All plans
Variables this trigger adds
Use these in any later step, alongside the usual lead, agency and date variables.
{lead.name} Contact Name. Contact's name (from lead record) {lead.username} Contact Username. Contact's @username (from lead record) How to add it
- Open Workflows in the app and create or open a workflow.
- Click the trigger at the top and pick Summary Requested under Contact Events.
- Fill in its settings, then save and turn the workflow on.
For the API and MCP
When you build workflows through the Inflowave API or the MCP server, this trigger is conversation_summary_requested. See the MCP documentation.