Instagram trigger
Message Seen
A lead opens a DM you sent them
Starts a workflow when this happens.
All plans
Variables this trigger adds
Use these in any later step, alongside the usual lead, agency and date variables.
{trigger.message_id} Seen Message ID. ID of the message they opened {trigger.read_at} Seen At. When they opened it {lead.username} Recipient Username. Recipient's @username (from lead record) {lead.name} Recipient Name. Recipient's name (from lead record) How to add it
- Open Workflows in the app and create or open a workflow.
- Click the trigger at the top and pick Message Seen under Instagram.
- Fill in its settings, then save and turn the workflow on.
For the API and MCP
When you build workflows through the Inflowave API or the MCP server, this trigger is dm_seen. See the MCP documentation.