CRM & Tags action
Hide Conversation
Hides the conversation from your inbox, either for good or for a set number of hours. Useful for spam or finished chats.
A step you can add to a workflow.
All plans
How to add it
- Open Workflows in the app and create or open a workflow.
- Click + where you want the step and pick Hide Conversation under CRM & Tags.
- Fill in its settings, then save and turn the workflow on.
For the API and MCP
When you build workflows through the Inflowave API or the MCP server, this action is hide_conversation. See the MCP documentation.