CRM & Tags action
Assign to Team
Assigns the contact to a team member, so everyone knows who owns the conversation.
A step you can add to a workflow.
Business plan and up
How to add it
- Open Workflows in the app and create or open a workflow.
- Click + where you want the step and pick Assign to Team under CRM & Tags.
- Fill in its settings, then save and turn the workflow on.
For the API and MCP
When you build workflows through the Inflowave API or the MCP server, this action is assign_to_team_member. See the MCP documentation.