Calls trigger
Call Completed
A call has finished (answered, missed, or ended)
Starts a workflow when this happens.
Business plan and up Needs phone calling turned on for your account.
Variables this trigger adds
Use these in any later step, alongside the usual lead, agency and date variables.
{trigger.transcription_text} Transcript. Transcribed text of the call (when available) {trigger.recording_url} Recording URL. Link to the call recording {trigger.status} Call Status. completed, no-answer, busy, failed, … {trigger.duration_seconds} Duration (sec). Call length in seconds {trigger.amd_result} Answered By. human or machine (answering-machine detection) {trigger.direction} Direction. inbound or outbound {trigger.from_number} From Number. Caller number {trigger.to_number} To Number. Recipient number {lead.name} Lead Name. Name of the contact (from lead record) How to add it
- Open Workflows in the app and create or open a workflow.
- Click the trigger at the top and pick Call Completed under Calls.
- Fill in its settings, then save and turn the workflow on.
For the API and MCP
When you build workflows through the Inflowave API or the MCP server, this trigger is call_completed. See the MCP documentation.