Conversation condition
Reply contains / is
Branch on the contact’s reply. Choose contains keyword, equals keyword, intent (positive, neutral, negative), or media (has media, is image, video, voice note, or file). Put after a Wait for reply node.
A check you can use in an If/Else step. Contacts who match go down the Yes path, everyone else goes down No.
All plans
How to add it
- Open Workflows in the app and create or open a workflow.
- Add an If/Else step and pick Reply contains / is as the condition.
- Fill in its settings, then save and turn the workflow on.
For the API and MCP
When you build workflows through the Inflowave API or the MCP server, this condition is reply_contains_keyword. See the MCP documentation.