Conversation condition
Message was seen
Was a message we sent read/seen (left on read). IG, Messenger & WhatsApp.
A check you can use in an If/Else step. Contacts who match go down the Yes path, everyone else goes down No.
All plans
How to add it
- Open Workflows in the app and create or open a workflow.
- Add an If/Else step and pick Message was seen as the condition.
- Fill in its settings, then save and turn the workflow on.
For the API and MCP
When you build workflows through the Inflowave API or the MCP server, this condition is message_seen. See the MCP documentation.