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Conversation condition

Clicked a button

Branch when the contact taps a button you sent. In-chat buttons fire on tap; link buttons are only trackable when sent as a tracked link.

A check you can use in an If/Else step. Contacts who match go down the Yes path, everyone else goes down No.

All plans

How to add it

  1. Open Workflows in the app and create or open a workflow.
  2. Add an If/Else step and pick Clicked a button as the condition.
  3. Fill in its settings, then save and turn the workflow on.

For the API and MCP

When you build workflows through the Inflowave API or the MCP server, this condition is clicked_button. See the MCP documentation.

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