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SMS trigger

SMS Replied

Contact replies to SMS

Starts a workflow when this happens.

Business plan and up

Variables this trigger adds

Use these in any later step, alongside the usual lead, agency and date variables.

{trigger.message_content} Reply Content. Text of the SMS reply
{trigger.from_number} From Number. Sender phone number
{trigger.to_number} To Number. Recipient phone number

How to add it

  1. Open Workflows in the app and create or open a workflow.
  2. Click the trigger at the top and pick SMS Replied under SMS.
  3. Fill in its settings, then save and turn the workflow on.

For the API and MCP

When you build workflows through the Inflowave API or the MCP server, this trigger is sms_replied. See the MCP documentation.

More SMS triggers