Documents trigger
Document Declined
A recipient declines to sign the document
Starts a workflow when this happens.
All plans
Variables this trigger adds
Use these in any later step, alongside the usual lead, agency and date variables.
{trigger.document_name} Document Name. Title of the document that was declined {trigger.document_id} Document ID. ID of the document {trigger.recipient_name} Recipient Name. Name of the recipient who declined {trigger.recipient_email} Recipient Email. Email of the recipient who declined How to add it
- Open Workflows in the app and create or open a workflow.
- Click the trigger at the top and pick Document Declined under Documents.
- Fill in its settings, then save and turn the workflow on.
For the API and MCP
When you build workflows through the Inflowave API or the MCP server, this trigger is document_declined. See the MCP documentation.