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Google Business action

Reply to Review

Replies to a Google Business review with the text you write. Use variables to include the reviewer's name.

A step you can add to a workflow.

Business plan and up

How to add it

  1. Open Workflows in the app and create or open a workflow.
  2. Click + where you want the step and pick Reply to Review under Google Business.
  3. Fill in its settings, then save and turn the workflow on.

For the API and MCP

When you build workflows through the Inflowave API or the MCP server, this action is gmb_reply_to_review. See the MCP documentation.