Calls action
IVR Menu
Plays a phone menu (press 1 for sales, 2 for support) and sends the caller down a different path for each key.
A step you can add to a workflow.
Business plan and up Calling is in beta and needs phone calling turned on for your account.
How to add it
- Open Workflows in the app and create or open a workflow.
- Click + where you want the step and pick IVR Menu under Calls.
- Fill in its settings, then save and turn the workflow on.
For the API and MCP
When you build workflows through the Inflowave API or the MCP server, this action is ivr_menu. See the MCP documentation.