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WhatsApp trigger

WhatsApp Message

User sends a WhatsApp message

Starts a workflow when this happens.

All plans Needs a connected WhatsApp number.

Variables this trigger adds

This trigger adds no extra variables. You can still use all lead, agency and date variables.

How to add it

  1. Open Workflows in the app and create or open a workflow.
  2. Click the trigger at the top and pick WhatsApp Message under WhatsApp.
  3. Fill in its settings, then save and turn the workflow on.

For the API and MCP

When you build workflows through the Inflowave API or the MCP server, this trigger is whatsapp_message_received. See the MCP documentation.