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Google Business trigger

Review Received

A customer leaves a new Google review

Starts a workflow when this happens.

Business plan and up

Variables this trigger adds

Use these in any later step, alongside the usual lead, agency and date variables.

{trigger.reviewer_name} Reviewer Name. Name of the person who left the review
{trigger.rating} Rating. Star rating (1-5)
{trigger.review_text} Review Text. Text content of the review
{trigger.review_url} Review URL. Direct link to the review
{trigger.location_name} Location Name. Google Business location name

How to add it

  1. Open Workflows in the app and create or open a workflow.
  2. Click the trigger at the top and pick Review Received under Google Business.
  3. Fill in its settings, then save and turn the workflow on.

For the API and MCP

When you build workflows through the Inflowave API or the MCP server, this trigger is gmb_review_received. See the MCP documentation.