Calls condition
Call duration
Compares how long the call lasted.
A check you can use in an If/Else step. Contacts who match go down the Yes path, everyone else goes down No.
Business plan and up
How to add it
- Open Workflows in the app and create or open a workflow.
- Add an If/Else step and pick Call duration as the condition.
- Fill in its settings, then save and turn the workflow on.
For the API and MCP
When you build workflows through the Inflowave API or the MCP server, this condition is call_duration_greater_than. See the MCP documentation.